Data protection
1. Controller
Cultural Services of the City of Aachen
Event Management E49/4
City of Aachen – Cultural Services
Peterstraße 21–25
52062 Aachen
Telephone: +49 (0)241/432-4940, -4942, -4943, -4944, -4947
Email: veranstaltungsmanagement@mail.aachen.de
Website: www.aachen.de
The controller responsible for data processing on this website is the Cultural Services of the City of Aachen, represented by the Head of Department, Ms. Tirtey.
2. Data Protection Officer
City of Aachen – Data Protection Officer
Krefelder Straße 22
52070 Aachen
Email: datenschutz@mail.aachen.de
3. General Information on Data Processing
We take the protection of your personal data very seriously. Personal data is processed confidentially and in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), as well as this privacy policy.
Scope of processing
Your personal data is only processed insofar as this is necessary to provide a functional website and our content and services.
Legal bases
Processing is carried out on the basis of:
Art. 6(1)(a) GDPR (consent)
Art. 6(1)(b) GDPR (performance of a contract)
Art. 6(1)(c) GDPR (legal obligation)
Art. 6(1)(e) GDPR in conjunction with Section 3 DSG NRW (performance of public tasks)
4. Collection and Storage of Personal Data When Visiting the Website
When you access our website, information is automatically sent to our server by the browser used on your device. This information is temporarily stored in a so-called log file. The following data may be collected:
IP address of the requesting computer
Date and time of access
Name and URL of the retrieved file
Website from which access is made (referrer URL)
Browser used and, where applicable, the operating system of your computer
The above data is processed for the following purposes:
Ensuring a smooth connection to the website
Ensuring convenient use of the website
Evaluating system security and stability
Statistical analysis for optimization purposes
This data is not merged with other data sources.
5. Cookies
Our websites generally use only technically necessary cookies. If cookies are also used for analysis or marketing purposes, we will obtain your consent in advance.
Scope of processing
When you visit the website for the first time, you may be asked for your consent by means of a cookie banner. Consent can be withdrawn at any time.
6. Contact Forms and Email Contact
If you send us inquiries via contact form or email, your information, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.
Legal basis
Art. 6(1)(a) GDPR (consent), or
Art. 6(1)(e) GDPR (public interest)
7. Newsletter (if offered)
If you subscribe to a newsletter, we store your email address and, where applicable, other voluntary information. This data is used exclusively for sending the newsletter. Consent can be withdrawn at any time.
8. Disclosure of Data
As a rule, your personal data will not be disclosed to third parties unless:
there is a legal obligation to do so,
you have expressly consented,
or it is necessary for the performance of a contract.
9. Your Rights
You have the right:
to access pursuant to Art. 15 GDPR
to rectification pursuant to Art. 16 GDPR
to erasure pursuant to Art. 17 GDPR
to restriction of processing pursuant to Art. 18 GDPR
to object to processing pursuant to Art. 21 GDPR
to data portability pursuant to Art. 20 GDPR
to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR
10. Storage Period
We only store personal data for as long as is necessary for the purposes stated above or as long as statutory retention periods apply.
11. Security
We use appropriate technical and organizational security measures to protect your data against manipulation, loss, or unauthorized access by third parties.
12. External Services (e.g. maps, YouTube, social media)
If external content is integrated on our pages (e.g. YouTube, OpenStreetMap), the privacy policies of the respective providers apply. Data processing may also take place outside the EU.
13. Changes to This Privacy Policy
We reserve the right to amend this privacy policy if necessary, for example in the event of technical changes or new legal requirements.
Status: 28 December 2025